Privacy Policy

Mailing Address

Natural Habitat Adventures
PO BOX 3065
Boulder, CO 80307

Physical Address

Natural Habitat Adventures
833 W South Boulder Rd
Louisville, CO 80027

We can be reached via email at info@nathab.com or you can reach us by telephone at 303-449-3711 or 800-543-8917.

Your Information

We respect the privacy of our clients and the privacy of their personal information. All client information collected by Natural Habitat Adventures (NHA) is governed by our Terms & Conditions. Although we own the data storage, databases, and the nathab.com website, you retain all rights to your information.

What We Collect

Nathab.com visitors – We primarily collect volunteered information through the use of web forms. When you request a catalog, we ask for the following information: your name, contact information, email address, mailing address, travel history, and referral source. Users of nathab.com also have the option to provide more information regarding their interest in Natural Habitat Adventures and our partner companies. When requesting to join the e-newsletter mailing list, we also collect your name and email address. Through the use of third-party partners, NHA may also collect and analyze certain visitors’ aggregate information regarding the use of nathab.com and the services available therein. Information collected may include but is not limited to website traffic volume, frequency of visits, type and time of transactions, type of browsers, type of operating system, page visits, website referral data, Cookie data, and live chat transcripts.

Email – We collect the email addresses and certain personally identifiable pieces of information of those who communicate with NHA via email.

Trip Forms – Once travel arrangements are booked, clients will be given the opportunity to submit their required personal information via our Trip Forms. Although different information is required for different destinations, Trip Forms can ask for the following: payment information, emergency contact information, proof of medical evacuation insurance, past medical history, current medications, physical limitations, dietary preferences, passport information, arrival information, departure information, and a Release of Claims.

Use of Information

We may use personal information to provide the services you’ve requested, including services that display customized Trip Forms. We may also use personal information for auditing, research and analysis to operate and improve NHA. We may use third parties to assist us in processing your personal information, and we require that such third parties comply with our Privacy Policy and any appropriate confidentiality and security measures.

The information we collect is not shared with or sold to other organizations for commercial purposes, except to provide the services you’ve requested, when we have your permission, or under the following circumstances:

If it becomes necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms and Conditions, or as otherwise required by law.

If NHA is acquired or merged with another company. In this event, NHA will notify you before information about you is transferred and becomes subject to a different privacy policy.

If NHA partakes in cross-company marketing. In this event, NHA can share select data with reputable partner companies for the sole purpose of marketing to those clients who have agreed to receive non-NHA marketing. This data is limited to: your name, mailing address, and email address. Our partner companies include but are not limited to: members of the Adventure Collection, Natural Habitat Safaris, Asia360° Travel Co., Explorers’ Corner, Gaiam, and World Wildlife Fund. To opt out of any cross-company marketing, see the section on Accessing and Updating Personal Information.

Cookies and JavaScript

Both Cookies and JavaScript are required to use the secure areas of nathab.com. We use Cookies and JavaScript to assist in delivering services and providing a positive and personalized user experience. Our persistent and session cookies are used to identify unique visitors to our site and to provide you with easy access to your data. If you have your Internet browser set to reject cookies or to disable JavaScript, your usage of the secure areas of nathab.com will likely be interrupted.

Security

Natural Habitat Adventures has implemented processes intended to protect user information and maintain security of data. Each client is assigned a unique username and password, which is required to access Trip Forms and booking information. We have attempted to protect NHA’s servers by locating them in areas with security procedures, using firewalls and implementing other generally available security technologies. When we receive or transfer certain types of sensitive information such as financial, passport, or health information, we redirect nathab.com visitors to a secure server using an encrypted secure socket layer certificate and HTTPS connection.

Accessing and Updating Personal Information

When you use the Natural Habitat Adventures website, we make good-faith efforts to provide you with access to your personal information and either correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. You my update your information by logging into your Trip Forms account or contacting us by phone, email, or mail. We may decline to process requests that are unreasonably impractical such as requests concerning information residing on backup drives for which access is not otherwise required.

If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, emailing us at the above address, or writing to us at the above address. You may also receive mailings from other reputable companies. You can, however, have your name put on our do-not-share list by calling us at the number provided above, emailing us at the above address, or writing to us at the above address. Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations.

Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us an email at the above address, calling us at the above telephone number, or writing to us at the above address. Persons who supply us with their telephone numbers online may receive telephone contact from other reputable companies. You can, however, have your name put on our do-not-share list by emailing us at the above address, calling us at the above telephone number, or writing to us at the above address. Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations.

Persons who supply us with their email address online may receive email contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such emails, please let us know by sending us an email at the above address, calling us at the above telephone number, writing to us at the above address. Persons who supply us with their emails online may receive emails from other reputable companies. You can, however, have your name put on our do-not-share list by sending us an email at the above address, calling us at the above telephone number, or writing to us at the above address. If you wish to opt out of our email marketing, you will be given the choice to opt out at the bottom of each email. Please provide us with your name and email address. We will be sure your name is removed from the list we share with other organizations.

With respect to Ad Servers: We do not partner with nor have special relationships with any ad server companies.

Changes to this Privacy Policy

Natural Habitat Adventures will periodically update this policy. We will notify you about significant changes in the way we treat personal information by posting a notice on the nathab.com website and possibly by sending a notice to the primary email address on file. We do not intend to reduce your rights under this policy without your explicit consent, and we expect that such changes will be minor.

Those concerned with how private information is used by Natural Habitat Adventures should contact us with any questions at info@nathab.com or by phone at 303-449-3711. Our current privacy policy is posted online on our website at http://www.nathab.com/privacy-policy.