Our Exclusive Quality & Value Guarantee
Natural Habitat Adventures has committed to you that our trips are of the highest quality at the best value, and we back that up with our exclusive Quality & Value Guarantee. A once-in-a-lifetime African safari should be a fully positive experience that remains with you for your entire lifetime. Whether you select a high luxury safari or a more modest safari the quality of the program simply must be there. At the same time, it is extremely important to us that you know that you are getting the best rate possible when you arrange your safari with us.
1) The Best African Safari at the Best Fee!
If you book an African safari with Natural Habitat Adventures, and, in the off chance you find a trip that matches our itinerary and inclusions at a better rate, even AFTER YOU'VE BOOKED WITH US, we will gladly refund the difference. Just notify us prior to booking or within 30 days after your initial booking that you have found a U.S.-based company with the same itinerary at similar dates at a better rate, and we'll match it. We do not want you to pay more for your Africa safari than you have to!
2) Africa Safari Satisfaction Guarantee
Natural Habitat Adventures guarantees that your safari in Africa will meet your expectations or we will gladly give you a credit toward a future trip! We're so confident that our Africa tours offer a life-enhancing experience that we stand behind their quality with what we believe is the best guarantee in the Africa travel industry. This satisfaction guarantee can apply to an entire trip or to a portion of a trip. For example, should you find that the safari camp accommodations do not match the standards that we promised in our materials but the rest of the trip was great, we will apply that accommodation portion of your fee to a future trip. Some items cannot easily be quantified, so, in the off chance that you are dissatisfied with an item that does not have a straight dollar value, we'll work with you to come up with a credit amount. Our operations department will make all final decisions on values. The important part of this guarantee to remember is that the trip must meet expectations set by our materials, not by unreasonable expectations that do not match these promises we've made. You'll see that we've made some pretty bold promises, so the standards we've set are already very high.